Top Tech Jobs & Startup Jobs in London
The Systems Specialist will manage the customer-facing technology portfolio for support operations, continuously improve tools, collaborate with cross-functional teams, and handle technical requests while ensuring best practices in communication and governance are followed.
As a Billing Support Specialist, you will assist customers with billing and payment inquiries, manage invoicing and payment processes, maintain account balances, and ensure high customer satisfaction while collaborating with various teams.
As a Senior Analyst in Fraud Operations, you will oversee complex fraud cases, develop and manage fraud policies, provide training for support teams, and conduct data monitoring and analysis to identify and mitigate fraud risks. You will also drive continuous improvement in fraud management processes and ensure compliance with regulatory requirements.
The Typescript Fullstack Engineer on the Messaging Team will enhance customer experience by implementing and improving features, collaborate with other teams for product quality, write clean code, conduct code reviews, troubleshoot issues, and develop unit tests. The role involves maintaining technical documentation and keeping up with development trends.
As a Senior Backend Engineer at Aircall, you will design and develop scalable voice solutions, mentor team members, optimize platform performance, and ensure high quality and security standards. You will work with AWS and various back-end stacks to deliver business-critical features for customers.
The Senior Software Engineer will design, develop, and operate business-critical features for core services at Aircall. Responsible for building real-time services using Ruby and Typescript/Node.js, leading architectural decisions, and improving platform resilience and scalability.
As a Customer Support Specialist at Aircall, you will advocate for customers by identifying and resolving technical issues, promoting product education, and guiding users. You'll work closely with a global support team to ensure customer satisfaction and have opportunities for career growth within the company.
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