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The Technical Specialist - Support Operations will provide technical and development support to the Global Support team. Responsibilities include resolving internal support tickets, investigating bug reports, refining documentation, and developing solutions using various coding languages. The role requires a proactive approach and experience in a remote environment.
The SDR & BDR Manager is responsible for managing a team of SDRs and BDRs, motivating and enabling their success, developing sales playbooks, and contributing to strategic projects within Aircall's global BDR team.
As a Customer Support Specialist, you'll advocate for customers, resolving issues and recommending solutions. You will work closely with the global support team to ensure technical issues are addressed effectively, contributing to customer satisfaction and the growth of Aircall. Opportunities for career development within the company are abundant.
As a Customer Success Manager at Aircall, you will manage a portfolio of SMB clients in the UK market, focusing on client growth through cross-selling and upselling, minimizing churn, managing renewals, and gathering product feedback to influence the product roadmap.
Aircall is seeking a Sales Development Representative (Inbound) for the UK & Ireland market. The role involves engaging with inbound prospects through chat and phone to qualify them before passing to Account Executives. The ideal candidate should have strong communication skills, time management abilities, and a positive energy to learn and grow professionally.
As an Account Executive at Aircall, you will be responsible for managing qualified leads through the sales cycle to close, articulating the company's value proposition to medium businesses, and working collaboratively with other sales team members to identify opportunities and achieve targets. This role requires strong prospecting and deal-closing skills and a proactive approach to managing your sales pipeline.
In this role, you will design, develop, and operate AI features that add customer value. You'll participate in requirements analysis, propose innovative AI solutions, write clean scalable code, and mentor team members while improving performance and security of voice solutions at Aircall.
As a Senior Software Engineer, you will design, develop, and deploy business-critical features using NodeJS and Typescript, focusing on operational excellence and mentoring within the team. Your responsibilities include end-to-end delivery, optimizing performance, and ensuring code quality while working with AWS services and various authentication protocols.
As Product Manager for Ecosystem, you will be responsible for creating and evolving best-of-class integrations with key partners. This involves collaborating with various stakeholders to define and execute the vision and strategy for integrations, analyzing customer data for insights, and leading a development team to deliver product solutions that maximize customer value and support revenue growth.
The Customer Support Specialist at Aircall is responsible for advocating for customers, resolving technical issues, and providing product education. The role involves collaborating with a global support team to ensure customer satisfaction and promote product use. This position provides growth opportunities across various roles within the company.
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