Owns and improves People Operations workflows across recruitment, onboarding, employee lifecycle processes, reporting, controls, audits, data quality, training, supplier oversight, and governance. Produces accurate People MI, maintains process documentation and audit evidence, monitors risks and exceptions, coordinates HRIS improvements, and supports cross-functional People projects while ensuring confidentiality, compliance, and consistent employee service.

Conducts quality assurance and end-to-end financial crime investigations across transaction monitoring, sanctions screening, CDD, and EDD. Reviews complex and high-risk cases involving FX customers, virtual asset service providers, digital assets, and correspondent banking. Performs fund-flow, adverse media, source-of-funds, source-of-wealth, and transaction analysis; supports regulatory reporting; advises first-line teams; and escalates suspicious activity while improving AML policies, procedures, and controls.