Own customer deployments from signed contract through go-live, adoption, measurable impact, and account expansion. The role requires understanding healthcare administrative workflows, defining deployment scope and sequencing, coordinating governance, clinical safety, IT integration, procurement, and change management, and serving as the primary customer relationship owner. The strategist will also translate field insights into product improvements while partnering closely with engineering and stakeholders from frontline teams through the C-suite.

Own end-to-end delivery of AI workflows across the full stack, translating ambiguous healthcare requirements into high-quality products. Collaborate directly with customers and product teams, gather field insights, improve the core product, and contribute to engineering quality, velocity, and team culture. The role requires working from the office or customer sites five days per week.

Build and evaluate machine learning models using healthcare administrative data, curate training data, and develop tools for data generation, training, evaluation, and deployment. Collaborate with research and engineering teams to develop agent-based solutions and deploy work into live NHS environments. The role requires hands-on research ownership, rigorous evaluation, clean code, and a strong focus on safety and real-world patient impact.