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Lead underwriting and claims development by partnering with clients and internal teams to design reinsurance solutions, benchmark markets, review client technology/processes, inform pricing and risk management, drive product and process change, and deliver thought leadership through presentations and publications.

Manage a portfolio of complex reinsurance treaty claims (Property, Casualty, Marine, Aviation), ensure accurate reserving and appropriate payments, liaise with underwriters, actuaries, clients and brokers, support audits and account management, mentor junior staff, and contribute to claims analysis and process improvements.

Support Longevity and Finsol teams and Financial Reporting by owning KPI aggregation, performance analysis, data quality improvements, stakeholder communication, and process transformation to prioritize analysis over production.

The Customer Success Manager ensures smooth onboarding and customer satisfaction by managing integration support cases and collaborating with internal teams to resolve technical challenges.

Support the Analytics team by cleaning and analysing large underwriting datasets, building and validating predictive models, contributing to R&D on mortality/morbidity, feeding insights into pricing and risk control, and communicating results to clients and stakeholders.

Lead regional operational oversight for delegated authorities/MGAs across EMEA, ensuring governance, due diligence, compliance, data quality, reporting, system fitness (Alpha, Salesforce, Vipr, HUB), SLA management, audits, and process improvements while liaising with underwriters and stakeholders.