Leads TrueCommerce’s EMEA technology operations hub and a five-person infrastructure team. Oversees regional infrastructure, network, database, site reliability, application support, incident and change management, monitoring, identity, backup, recovery, automation, vendors, budgets, and compliance. Translates global infrastructure standards into regional execution while representing EMEA priorities to global leadership. Develops talent, improves operational efficiency, and strengthens service reliability across cloud, hybrid, and on-premises environments.