Designs tailored B2B payment solutions and manages client implementations from proposal through onboarding, technical integration, activation, and post-go-live support. Coordinates Sales, Product, Risk, Compliance, Legal, Operations, and IT stakeholders; manages roadmaps, documentation, risks, approvals, client communications, training, and handover to account management. Acts as a payments subject matter expert and translates client requirements into compliant operational and technical solutions.

Manage the day-to-day health of HubSpot and related commercial platforms. Maintain CRM data quality, lead routing, workflows, dashboards, pipeline reporting, and revenue forecasts. Coordinate vendors, tooling improvements, training, cross-functional projects, sales collateral, pricing documents, and process documentation. Analyze commercial performance, identify operational inefficiencies, and support Sales, Marketing, Client Onboarding, and other stakeholders with accurate insights and scalable process improvements.