Provides multichannel customer support through email, phone, and chat; resolves account and billing issues; escalates feedback; maintains accurate records; contributes to self-service resources and process improvements; and supports strategic operational projects while meeting service KPIs.

EGYM invites candidates to submit unsolicited applications describing their skills, interests, and motivations for joining the company. The company develops connected fitness equipment, digital fitness products, and corporate wellness solutions. No specific role, responsibilities, qualifications, salary, travel requirements, or clearance requirements are provided.

Acquire new corporate clients for a fitness and employee wellbeing marketplace across Greater Manchester and the North West. Manage sales pipelines, generate and qualify leads, conduct company research, present tailored pitches, negotiate, close deals, and support events and webinars. The role requires selling employee benefit solutions to HR and Finance leaders, providing client feedback to improve processes, and meeting ambitious new-business targets in a hybrid environment.