Top Tech Jobs & Startup Jobs in London

Build and optimize website growth experiences across acquisition, activation, conversion, retention, and revenue. Own experiments from hypothesis through implementation, instrumentation, launch, analysis, and iteration. Develop high-traffic pages, onboarding flows, programmatic SEO systems, and experimentation infrastructure while improving technical SEO, crawlability, structured data, internal linking, and web performance. Collaborate with design, product, data, SEO, marketing, and frontend engineering teams.

Lead ElevenLabs’ global Talent function, overseeing 20–30 recruiters, sourcers, and talent operations professionals. Set recruiting strategy across Research, Engineering, Product, GTM, and G&A; improve ATS configuration, workforce planning, hiring metrics, tooling, and AI-enabled processes. Partner with executives on talent strategy, coach recruiting leaders, strengthen employer brand and candidate experience, and remain hands-on with critical searches across the Americas, EMEA, and APAC.

Own the full billing lifecycle for enterprise accounts, including provisioning, subscription changes, renewals, offboarding, invoice corrections, audits, and revenue-integrity checks. Reconcile billing systems with contracts and Finance records, support month-end and quarter-end close, identify discrepancies and orphaned billing records, and collaborate with Sales, Customer Success, Finance, Legal, and Engineering. Improve billing processes through automation, guardrails, pricing migrations, and system enhancements.

Partner with Engineering and Product leaders globally on performance, coaching, talent, organizational design, team changes, and employee relations. Coach managers through sensitive people matters, support People programs, identify organizational patterns, and collaborate with Employee Relations, Legal, People Operations, and Compliance on complex cases across multiple jurisdictions.

Lead employee relations cases including performance processes, investigations, grievances, disciplinary actions, and exits. Partner with Legal and outside counsel on employment risks, coach leads through difficult conversations, and manage case triage and reporting. Build the company’s ER function through playbooks, templates, training, escalation criteria, and self-service workflows while supporting globally distributed teams and compliance-heavy processes.

Administer the company’s global equity program, maintaining accurate cap-table and stock-plan records. Manage grants, vesting, exercises, terminations, settlements, reconciliations, valuations, and employee inquiries. Coordinate with Finance, Legal, People, Tax, Payroll, and Accounting across jurisdictions. Build documented processes and controls, resolve discrepancies, support stock-compensation reporting, and automate repetitive workflows while maintaining confidentiality and audit readiness.

Own significant portions of the monthly revenue close, including journal entries, reconciliations, deferred and unbilled revenue schedules, and flux analysis. Apply ASC 606 to customer contracts, investigate billing and usage exceptions, support audits and SOX readiness, and assess new products and billing models. Partner with Sales, Legal, Engineering, Billing Operations, and FP&A while improving scalable revenue accounting processes and controls.

Own positioning, packaging, messaging, and go-to-market content for ElevenLabs’ government conversational-agent solution. Scale the product narrative across national, regional, and local public-sector markets worldwide, emphasizing citizen outcomes, accessibility, compliance, language support, security, and data residency. Lead industry content, landing pages, and thought leadership while becoming an internal expert on conversational-agent technologies and coordinating launches across countries and regulatory environments.

Lead and scale ElevenLabs' Private Equity & Growth Investor partner channel: build executive relationships with PE operating partners, embed ElevenLabs in value-creation programs, drive portfolio company activation, generate partner-sourced pipeline and ARR, and build repeatable GTM playbooks across Sales, Product, and Customer Success.

Leads the UK&I Customer Success team, owning retention, expansion, NRR, and customer outcomes. Responsibilities include coaching CSMs, managing priority accounts, leading renewals and upsells, developing scalable playbooks, optimizing workflows and data, building executive relationships, and representing customer needs across product, operations, sales, and leadership.