Top Tech Jobs & Startup Jobs in London

Analyze and report product performance for Trade Finance, FX and Derivatives; produce dashboards and MI; track KPIs; document requirements and customer journeys; support product roadmaps, transformation and stakeholder presentations to improve customer experience and operational efficiency.

Own vision, strategy and roadmap for Financial Risk Solutions products (Trade Finance, FX, Derivatives). Use customer insight, data and market intelligence to improve products, drive digital transformation, simplify processes, and ensure regulatory compliance. Collaborate with stakeholders across Front Office, Operations, Technology, Risk and Compliance to deliver product enhancements and excellent customer outcomes.

Lead first-line Economic Crime oversight for Nationwide's equity investment activities. Develop, implement and maintain Economic Crime controls, conduct risk assessments, oversee onboarding, monitoring and exit processes, update frameworks and tools, coordinate assurance and reporting, and advise stakeholders to ensure regulatory and internal control compliance across the investment lifecycle.

Lead end-to-end risk-based audit assignments across business areas, test controls, identify risks, produce high-quality reports, track remediation, use data insights, and build stakeholder relationships to improve governance and controls.

Lead Nationwide's Second Line oversight for payments, core processes, and central corporate functions. Manage and develop multi-disciplinary risk teams, advise executive stakeholders, drive assurance activities, horizon-scan regulatory change, and embed improvements to maintain operational resilience and member protection.

Manage and grow an SME portfolio via video and telephone, delivering lending facilities (£500k–£2m), deposits and tailored financial solutions. Analyze financial statements, prepare credit papers, monitor performance and early signs of stress, identify cross-sell opportunities, ensure FCA and internal compliance, and maintain market/regional intelligence while collaborating in a hybrid team.

The Business Development Director will drive new commercial lending opportunities, manage relationships, and oversee deal processes, ensuring risk and compliance. They must possess strong financial acumen and customer-first behavior.

Serve customers in-branch, by phone and online handling transactions, answering queries, guiding on products and digital services, following processes, and escalating issues to protect customers.

Manage later-stage mortgage accounts over 90 days in arrears via inbound/outbound calls, fact-finding, affordability assessments, admin tasks and complaint handling. Work empathetically with vulnerable customers, liaise with solicitors, follow legal procedures, maintain high-quality notes and meet service level agreements.

Use customer insight, market research and competitor analysis to identify gaps and opportunities in Business Banking, shape propositions, influence strategic decisions, produce insight-led reports and recommendations, support journey reviews and stakeholder engagement to improve customer outcomes and digital adoption.