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The People Operations Coordinator will support the People Operations team by assisting in policy design, managing HR systems, handling employee administration tasks, responding to inquiries, and improving service efficiency. The role involves ensuring compliance and enhancing employee experience as Zopa scales its operations.
As an Operational Risk Manager, you will partner with Lending Product areas to identify, assess, and manage operational risks while ensuring compliance with risk appetite. You will lead the development of sustainable solutions to mitigate risks and manage interdependencies for timely delivery of initiatives, along with reporting analysis to support informed decision-making.
As Head of 1st Line Compliance, you will support product teams in ensuring good customer outcomes and compliance with policies and regulations, oversee the implementation of controls, manage regulatory change projects, and provide training to teams. You will also shape the compliance team's operations and ensure proper governance and monitoring across all areas.
As an Analytics Engineer at Zopa, you'll transform data into useful insights for various teams like analytics, product, finance, and risk. Your role involves developing quality data products, maintaining data marts, and supporting stakeholders with data knowledge. You'll be responsible for documentation, testing, and governance while ensuring high standards through code reviews and data validation.
As a Software Engineer at Zopa, you'll work on building various services, ensure quality and delivery of code, gather requirements from product stakeholders, and maintain operational responsibilities. Collaboration within cross-functional teams and a commitment to quality through testing methodologies are essential.
As a Process Manager at Zopa Bank, you will play a crucial role in understanding, managing, and improving the processes related to Fraud and Financial Crime. Responsibilities include creating and maintaining process artifacts, analyzing performance, identifying areas for improvement, and supporting change delivery. The role also involves ensuring consistent high-quality service to victims of fraud while mitigating losses to the business.
Managing a team of engineers to build platforms and systems for personal lending products, ensuring team engagement and performance, collaborating with stakeholders for strategic planning, driving quality across SDLC, and championing Agile methodologies.
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