Top Tech Jobs & Startup Jobs in London

Own the end-to-end merchant onboarding funnel from signed offer to active transacting member. Identify funnel leakages, build data-driven roadmaps, improve first-pass approvals and activation metrics, collaborate with Risk, Engineering, Design and Sales, and use AI tools and automations to speed delivery.

Develop and ship secure cross-platform mobile applications and payment SDKs using Kotlin Multiplatform for Android and iOS. Build payment, banking, ePOS, and device abstraction solutions with offline support, secure storage, APIs, testing, observability, and CI/CD. Collaborate with product and design teams, contribute to architecture and Agile delivery, and mentor teammates while ensuring scalable, maintainable, localized, user-friendly applications.

The Senior Backend Engineer at Teya will design, develop, and maintain core backend systems supporting various aspects of the business, ensuring scalability and reliability while collaborating with cross-functional teams and mentoring developers.

The Head of Payments will lead the payment product strategy, manage product teams, optimize processes, and ensure compliance while expanding payment methods.

The Marketing Operations Manager will lead GTM efforts for Loyverse Pay, focusing on market understanding, product adoption, roadmap influence, and cross-functional alignment while tracking performance metrics.

Leads managers responsible for complaints, escalations, technical support, and operational quality. Owns customer operations KPIs, service levels, resolution times, complaint volumes, and quality metrics. Drives end-to-end process and quality improvements, translates operational root causes into Product roadmap input, and improves the use of data and technology. This senior leadership role develops managers and serves as a trusted cross-functional partner.

Lead a four-person complaints and escalations team handling formal merchant complaints and Financial Ombudsman Service cases. Ensure fair, timely, evidence-based, and compliant resolutions; proactively identify cases at risk of escalation; maintain quality standards; analyze complaint trends; provide root-cause insights to Product, Support, and Risk; and report volumes, outcomes, and emerging risks to senior leadership while maintaining audit readiness.

Own and evolve the Global Merchant Database platform, productizing merchant data APIs, event interfaces, and authorization models. Define API contracts, data models, versioning, and metrics while partnering with engineering and cross-functional teams to ensure scalability, reliability, security, and adoption. Champion documentation, platform thinking, and prioritisation for a reliable merchant data foundation.

Review and manage CDD cases across onboarding, event-driven and periodic reviews. Collect and assess customer information against AML/KYC standards, make risk-based decisions, document case rationale clearly, escalate appropriately, identify patterns, collaborate with internal teams, and adopt AI-augmented tooling to improve processes.

Own the full sales cycle for high-value UK prospects: build pipeline, run consultative sales and negotiations, close and onboard accounts, represent Teya at events, track CRM/KPIs, and feed customer insight to Product.