Own the complete bid lifecycle across public and private sectors, from opportunity qualification and bid/no-bid decisions through submission, presentations, negotiations, and contract award. Develop win themes and differentiated responses, manage concurrent timelines, oversee debriefs and pipeline visibility, and engage senior commercial, sales, product, legal, finance, and client stakeholders. Ensure public-sector procurement compliance, support private-sector pricing strategy, and maintain reusable bid content. Apply AI tools and prompt engineering to improve bid management.

Manage a portfolio of 60+ mid-market accounts, focusing on engagement, retention, account health, adoption, and long-term customer value. Responsibilities include monitoring usage and risk signals, conducting QBRs and workshops, building stakeholder relationships, supporting renewals and expansion with contract managers, driving advocacy, gathering feedback, and maintaining accurate customer success records.

Own the marketing operations function across HubSpot automation, Salesforce integration, lead scoring, nurture, attribution, analytics, and funnel performance. Manage demand-generation agencies, campaign strategy, reporting, pipeline targets, budget tracking, and vendor relationships. Diagnose funnel and data-quality issues, improve conversion rates, and provide leadership with channel ROI and MQL-to-SQL insights. The role requires strategic judgment, hands-on systems expertise, and management of multiple concurrent workstreams.