Own the full sales cycle for SMB customers across EMEA, converting platform sign-ups into paying customers. Become a product expert, consult with businesses, provide excellent customer service, gather client feedback, influence product improvements, and collaborate across departments. The role requires fluent English, sales or client-facing experience, technical adaptability, resilience, and performance in a target-driven environment.

Manage end-to-end onboarding for UK SMB customers, from kickoff through activation. Deliver tailored remote and in-person training, drive product adoption and retention, identify churn risks, advocate for customer needs, and collaborate with internal teams. The role also involves optimizing onboarding processes and supporting Connecteam’s growth in the UK market.