Supports International Key Account Directors in managing global client relationships, coordinating client requests, maintaining account documentation, and supporting contracts, renewals, pricing, invoicing, pipeline tracking, and service delivery. The role coordinates across commercial, finance, legal, operations, and local-market teams, monitors client satisfaction, resolves queries, and helps ensure accurate, timely execution across countries and cultures.

Lead global deployment and adoption of the Liquid AI Solutions suite by developing and improving deployment tooling, processes, and playbooks. Manage Voice of Customer feedback, triage recurring issues, maintain prioritized backlogs, and coordinate cross-functional resolution. Track work in JIRA, support release readiness and testing, and deliver training to global client configuration and success teams to drive scalable, high-quality client outcomes.

Leads Circana’s EMEA Agent-to-Agent strategy, translating client and market needs into business and technical requirements for product and engineering roadmaps. Drives regional enablement, demos, client engagements, sales-cycle communication, and adoption of A2A capabilities. Partners with AI, Product, Engineering, Security, Legal, and client leadership teams on prioritization, governance, security, and data-access requirements. Represents Circana in the AI agent ecosystem and communicates complex technical architecture in clear business terms.