Own and standardize the commercial data layer and integrations (Syncari), set cross-system data standards, model data for Power BI reporting, act as technical owner for unowned commercial systems (Sage, ProjectWorks), document flows, and support acquisition onboarding and due diligence. Drive source-first fixes and collaborate across Revenue Operations, Finance, Product, and Customer Delivery.

Lead and unify Totara's infrastructure and cloud engineering teams to build a scalable, secure, and cost-effective cloud platform. Own provisioning, deployment, observability, SRE practices, security/compliance, FinOps, and multi-cloud strategy while delivering automated lifecycle management for thousands of dedicated customer deployments and developing a high-performing distributed team.