Top Tech Jobs & Startup Jobs in London

Support and administer Monzo’s UK and global benefits and pension programmes. Manage renewals, implement new benefits, ensure compliance, liaise with brokers/vendors and internal stakeholders, respond to employee queries, analyze benefits data, and lead communication and engagement for Monzonauts.

Lead Monzo's integrated customer marketing and CRM/lifecycle strategy across Core, Wealth, Borrowing and Payments. Build go-to-market plans for launches, always-on engagement, personalised lifecycle journeys and martech capabilities. Partner with Product, Data and Brand to use experimentation and insight to drive adoption, retention, cross-sell and long-term customer value while scaling a global customer marketing organisation and developing senior leaders.

Lead and scale user research across Core Banking, define strategic research direction, partner with senior stakeholders, manage and coach research managers (6-8 reports), synthesize qualitative and quantitative insights, and embed a global research operating model to inform product and organisational strategy.

Lead Monzo's Board & Executive Hiring function to source, assess and hire C-suite, Executive and Board leaders. Set strategy, partner with Board and People leaders, coach a small executive recruiting team, shape succession planning and organisational design, and improve executive assessment, compensation and candidate experience.

Lead a distributed engineering organisation across multiple European markets, develop senior engineering leaders, partner with cross-functional stakeholders to define and execute European strategy, shape market expansion, localisation and regulatory approach, drive alignment across teams, design scalable operating models, and help validate product-market fit while balancing short-term delivery and long-term strategy.

Lead design and governance of Borrowing's data layer: architect data products, build reusable feature layers, scale analytics engineering infrastructure, define SLAs/contracts, and partner across product, credit, engineering, and Data Platform to ensure consistent, production-grade datasets for analytics, ML, decisioning, and regulatory use.

Lead and grow a team of ML scientists to build and productionise credit underwriting, pricing, limits, and lifecycle models. Define Borrowing's ML roadmap for UK growth, new segments, and EU expansion, improve feature engineering and data use, and raise standards for model quality, governance, and iteration speed.

Build and optimise downstream data pipelines and models (mostly in BigQuery) to support reporting, ML, financial and regulatory use cases. Define and apply data warehouse best practices, improve data quality, reduce complexity and cost, and support BI (Looker) and analytics consumers across the business.

Partner with Payments leadership to manage P&L and balance sheet, build business cases, analyse product and market performance, drive commercial projects, forecast and report results, design processes, and mentor financial analysts to support strategic financial decision-making.

Lead and build the credit risk function for Monzo Business Borrowing: design and iterate credit and pricing strategies, improve underwriting and automated decisioning, support new product launches, manage credit analysts and collaborate across product, engineering, marketing and risk to build profitable lending portfolios.