As a Complaints Adviser, you will handle customer complaints, provide excellent service, investigate issues, and communicate resolutions. The role involves writing final responses and supporting internal feedback to improve customer satisfaction. You will ensure empathy and transparency in all interactions, working towards a better banking experience for customers.

As a Data Science Manager at Monzo, you'll lead a team focused on marketing data strategies while collaborating with product, engineering, and marketing teams. Your responsibilities include developing insights, managing data-driven decisions, and fostering team growth.

The Engineering Manager at Monzo will oversee delivery outcomes across engineering teams, support team development, foster engineering excellence, and collaborate with stakeholders. The role focuses on guiding teams in achieving their objectives while promoting an inclusive environment.