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The Strategic Customer Success Manager is responsible for managing key customer accounts, driving adoption and renewals, and increasing Net Revenue Retention through upsells. This role involves relationship building, conducting business reviews, and ensuring customer success with Darktrace's AI-powered cybersecurity solutions.
Sales Development Representative role at Darktrace, a global leader in cyber security AI. Responsibilities include making outbound calls, setting appointments, and establishing relationships with new customers. Fluency in German and 6 months of previous outbound sales experience required. Benefits include holiday days, healthcare, pension contribution, and more.
The Customer Success Manager at Darktrace will manage accounts across the UK&I region, focusing on customer engagement and satisfaction, driving adoption of cyber security solutions. Responsibilities include conducting business reviews, identifying upsell opportunities, and collaborating with various teams to ensure customer success and subscription renewals.
Deal Desk Analyst at Darktrace, a global leader in cyber security AI. Responsibilities include deal structuring, contracting, margin analysis, revenue recognition compliance, and process improvements. Requires 4+ years of Deal Desk experience at a SaaS company. Strong collaboration and problem-solving skills are essential.
Join Darktrace, a global leader in cyber security AI, as a DevOps Engineer in a hybrid setup. Responsibilities include managing systems in AWS and Azure, collaborating in agile teams, and leveraging expertise in CI/CD, Python, and infrastructure provisioning tools. Benefits include holidays, medical insurance, and more.
As a Software Engineer in the Respond team, you will develop and improve cyber defense software using Python and Rust, prototype new ideas, enhance existing products, and explore unique methodologies to combat cyber threats. The role requires creativity and collaboration within a hybrid working environment.
As a Renewals Manager at Darktrace, you will exceed customer retention targets by collaborating with sales and customer success teams. Your responsibilities include securing renewals, managing negotiations, and resolving service delivery issues. You are expected to maintain strong communication with C-level executives and deliver against retention targets in a fast-paced environment.
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