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Manage the post-sale lifecycle for Stripe's Revenue & Finance Automation customers as a trusted advisor. Drive retention, expansion, and account health by partnering with account teams, engaging executives, advising on payments/billing/tax/invoicing, conducting business reviews, advocating customer needs to product and engineering, and identifying optimization and growth opportunities.

The role involves overseeing international tax reporting, managing tax audits, enhancing tax compliance processes, and collaborating across teams to ensure effective tax solutions while promoting tax knowledge and awareness.

Lead and grow an engineering team building Stripe Treasury (business accounts). Own delivery of large-scale systems, mentor engineers, recruit, collaborate cross-functionally, and contribute to engineering-wide initiatives while remaining hands-on on technical work.

Lead EMEA payments product strategy and roadmap, own end-to-end product development, partner with engineering, design, sales, and partners, drive API and system reliability, mentor PMs, and deliver scalable payments solutions across EMEA.

Manage and coordinate international regulatory examinations and inquiries across Stripe's entities while collaborating with various internal teams and external authorities.

Drive revenue and new client acquisition for Stripe's Optimized Checkout by building a strategic territory and qualified pipeline, engaging executive stakeholders, leading technical and commercial negotiations, collaborating cross-functionally with product, engineering and marketing, and shaping go-to-market playbooks and product feedback.

Lead development of Stripe's Marketplaces product, focusing on multi-party fund flows, cross-border payouts, and platform APIs. Partner with flagship marketplaces, sales, and engineering to co-design APIs, expand currency and corridor coverage, improve reconciliation, and enable multi-processor fund flows. Drive early-access programs, validate solutions, and scale product features globally while navigating regulatory constraints.

As a Customer Success Manager, you will oversee post-sales engagements, drive customer satisfaction, manage potential account growth, and act as an advisor for enterprise clients.

The Customer Success Manager will manage a portfolio of enterprise customers, driving engagement, satisfaction, and growth through proactive workshops, business reviews, and technical insights while collaborating with sales and technical teams.

The Customer Success Manager will manage enterprise customers, drive account health, deliver insights, and advocate for customer needs, focusing on growth and retention.