Top Tech Jobs & Startup Jobs in London

Manages strategic hyperscale and colocation accounts across EMEA as the primary customer contact. Responsibilities include account planning, quarterly business reviews, customer advocacy, renewals and upselling support, service issue resolution, KPI tracking, billing coordination, market analysis, and regional growth initiatives. The role requires regular customer engagement, collaboration across internal teams, after-hours availability, and travel throughout EMEA.

Manage strategic Hyperscale and Colo accounts across EMEA as the primary customer contact. Build account plans, lead QBRs, drive retention and revenue growth, coordinate service delivery, resolve emergency calls and billing issues, monitor KPIs and satisfaction metrics, and identify market and service opportunities. The role requires regional travel, after-hours availability, and collaboration across Sales, Service, Logistics, Sourcing, and leadership teams.

Lead complex electrical infrastructure projects from sales handover through engineering, manufacturing, site delivery, commercial management, client coordination, and close-out. Manage project schedules, BIM coordination, technical submissions, budgets, variations, procurement risks, logistics, documentation, payment applications, and project reporting while coordinating engineering, production, construction, procurement, and site teams.

Manage service projects from order acceptance through completion, coordinating customers, suppliers, subcontractors, engineers, and internal departments. Own project plans, budgets, forecasts, margins, reporting, technical documentation, risk assessments, and health and safety compliance. Serve as the primary customer contact, attend key site milestones, coordinate engineering resources, improve operational efficiency, and ensure projects meet financial, quality, and delivery objectives. Regular travel and extended customer-site work may be required.

Provides technical leadership for PLC-based control, power, and thermal monitoring architectures. Designs scalable systems, selects frameworks and tools, guides software teams, integrates PLCs, HMIs, gateways, and SCADA with hardware, and establishes validation and compliance practices. Supports sales teams and customers through specification reviews, technical guidance, architecture development, design reviews, and strategic project development.

Manages on-site project delivery and commissioning activities across EMEA. Responsibilities include coordinating installation and commissioning teams, scheduling resources, tracking progress, managing subcontractors and deliveries, reporting risks, supporting quality and safety, attending stakeholder meetings, and driving process improvements. The role requires extensive travel and collaboration with clients, contractors, suppliers, project teams, and regional leaders throughout the commissioning lifecycle.

Design and deliver custom liquid cooling and piping solutions from quote to production. Create rapid concept layouts, refine manufacturable designs, engage suppliers, oversee testing and validation, manage BOMs/PLM documentation, and integrate lessons learned into NPDI standards.

Own product lifecycle for global Busbar offerings: launch and retire products, build business cases, research market needs, define requirements, enable sales with collateral and demos, manage pricing, forecasts and profitability, track post-launch performance, resolve delivery/quality issues, and drive continuous improvement across cross-functional teams.

Lead technical escalation and resolution for Vertiv cooling systems in the UK. Diagnose complex faults, guide field teams, perform root-cause analysis, coordinate with R&D and product teams, maintain customer communication, document solutions, and drive process and product improvements while delivering training and reporting on key metrics.

Lead end-to-end EMEA deployment of Kinaxis Maestro, owning program governance, roadmap, and cross-functional coordination. Standardize demand/supply/inventory/capacity/production/materials planning, ensure master data and ERP integration readiness, drive change management, training, go-live and post-go-live stabilization, and measure KPI-driven business value delivery.