Designs, deploys, troubleshoots, and optimizes enterprise routing, switching, wireless, and network automation solutions for global client locations. Responsibilities include configuring advanced L2/L3 technologies, conducting Wi-Fi surveys and RF optimization, developing Python and API-based automation, collaborating with global teams and stakeholders, documenting network environments, and supporting knowledge transfer. The role requires extensive international and domestic travel, strong client-facing communication, and expertise in large-scale enterprise networks.

Provides employee IT support across hardware, software, accounts, devices, SaaS applications, and workplace technology. Manages Mac-focused device provisioning, endpoint enrollment, asset tracking, hardware refreshes, and user lifecycle administration. Supports identity platforms, conference room systems, collaboration tools, documentation, onboarding, offboarding, and event technology. Partners with global IT teams on escalations, standardization, operational improvements, and service enhancements.

Supports sales activities by engaging prospective clients, qualifying leads, presenting audiovisual solutions, managing CRM records, coordinating with sales and technical teams, preparing reports, and closing sales opportunities. The role also provides commercial support to customers and sales leadership, contributes to forecasting, addresses customer inquiries, and works toward sales targets while maintaining strong client relationships.