Top Tech Jobs & Startup Jobs in London

The Billing Analyst will validate data of invoices, prepare and analyze billing data, resolve discrepancies, and communicate with clients to ensure billing accuracy. The role entails providing customer service and collaborating with team members to meet deadlines.

The Customer Success Manager at Datasite manages a portfolio of high-value customer accounts, focusing on increasing product adoption and satisfaction. Responsibilities include building relationships, strategic planning, monitoring performance, and ensuring customer-centered processes align with company goals.

As a Product Support Specialist, you will introduce customers to the platform, assist them with navigating the technology, train them and their teams, and address both simple and complex issues. You'll also log interactions using Salesforce Service Cloud and contribute insights to improve customer experience.

The Product Support Specialist role requires fluency in German and English to provide client services and support in a global fintech company. Responsibilities include onboarding new users, resolving customer issues, providing training, and offering industry insights to improve customer experience. The role offers growth opportunities and development potential for candidates with 3-4 years of experience.