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Partner with Product, Design, Engineering, and Analytics Engineering to analyze customer behaviour and product performance using funnel, cohort, and segmentation analyses; define and monitor KPIs; design and analyze A/B tests; build dashboards and reports; surface trends and recommendations; and apply AI/ML (including LLM-assisted) techniques to speed insight generation and measurement.

Manage and grow relationships with existing merchants by identifying expansion opportunities for SumUp’s product ecosystem. Conduct consultative outbound outreach, qualify leads using CRM data, maintain accurate pipeline records, and achieve weekly and monthly activity and revenue targets. The role requires strong communication, organization, ownership, and at least six months of phone-based sales or outbound experience.

Manage inbound Nordic leads from qualification through conversion. Engage SMB decision-makers by phone and email in English and Swedish, Danish, or Norwegian; deliver tailored product demos; maintain follow-ups in Salesforce; track performance against targets; and collaborate with the regional team on market insights and customer behavior.

Lead merchant-to-consumer acquisition for SumUp’s consumer banking product across six European markets. Own campaign strategy, messaging, creative direction, localisation, reporting, cross-sell initiatives, conversion, activation, and incentives. Embed consumer sign-up opportunities across merchant touchpoints, collaborate with Hardware and CRM teams, and use acquisition metrics and attribution to optimise channel mix and demonstrate cost-per-customer performance.

Partner with Product, Design, Engineering and Analytics Engineering to analyze customer behaviour, define KPIs, run funnel/cohort analyses, design and evaluate A/B tests, build dashboards, and surface actionable product insights to drive activation, engagement and retention.

Lead go-to-market and commercial growth for SumUp's consumer product across six European markets. Build and manage a multidisciplinary growth team, own acquisition strategy and channel mix (including merchant-led distribution), manage growth investment and forecasting, run experimentation and scalable playbooks, coordinate GTM launches with Product and Brand, and represent growth in leadership to drive user acquisition and retention at scale.

Lead and execute IT-focused internal audits, assess IT general controls, cloud security (AWS), and payment-product security. Use data analytics for testing, prepare audit reports, support regulatory reviews, and improve audit methodologies while liaising with senior stakeholders.

Lead end-to-end product design for mobile experiences in the Consumer Bank squad, driving engagement and retention through user-centered design practices.

Own end-to-end revenue and customer acquisition budget planning for acquisition channels. Build scalable financial models, run scenario analyses, and deliver insights to senior stakeholders. Act as primary finance business partner to channel leads, perform deep-dive analyses by country/category/channel, create business cases and product-level forecasts, help migrate planning to scalable tools, and mentor an intern/analyst.

As a Junior Inbound Account Executive, you'll engage with incoming leads, assist small businesses in the Netherlands, deliver product demos, and manage a sales pipeline, collaborating with the European sales team.