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The Senior Site Reliability Engineer will automate processes, collaborate across teams, and enhance service resilience in a cloud-native environment, focusing on system scalability and best practices.

Manage value and adoption for a portfolio of primarily law firm customers. Build joint impact plans, run adoption programs, drive time-to-first/next-value, run business value reviews, ensure renewal readiness, identify expansion opportunities, and coordinate cross-functionally to remove friction and measure outcomes that improve net revenue retention.

Serve as a legal technology thought leader within Business Innovation, driving strategy, best-practice development, and adoption of iManage solutions. Plan and deliver consulting engagements, provide strategic advice and product demonstrations, mentor junior consultants, support UAT and deliverables, and liaise with Product, Engineering, Professional Services, Sales, and partners to influence product roadmap and customer success.

Own product messaging and positioning for iManage's AI-driven LegalTech products. Translate technical functionality into market narratives, enable go-to-market readiness, support sales and customer success, drive market and competitive analysis, engage customers and analysts, and represent the company at events and webinars.

Own a portfolio of strategic EMEA law firm accounts to drive net-new enterprise bookings ($1.5M–$2M). Lead multi-stakeholder, long sales cycles; position iManage’s AI capabilities; build repeatable playbooks; partner with Sales Engineering, Marketing, and Customer Success; manage procurement, security review, and contract negotiation; maintain forecast accuracy and CRM hygiene.

Sell iManage solutions to small and mid-market law firms across EMEA. Own full sales cycle from prospecting to close, build territory strategy, generate pipeline, lead discovery, engage executive stakeholders, collaborate with Sales Engineering and Customer Success, navigate procurement and security reviews, maintain CRM and forecasts, and meet quarterly and annual bookings targets.