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Aircall is seeking a Sales Development Representative (Inbound) for the UK & Ireland market. The role involves engaging with inbound prospects through chat and phone to qualify them before passing to Account Executives. The ideal candidate should have strong communication skills, time management abilities, and a positive energy to learn and grow professionally.
As a Billing Support Specialist at Aircall, you will assist customers with billing and payment inquiries, maintain accurate account balances, and collaborate with internal teams to provide world-class support experiences. This role requires excellent communication skills, technical aptitude, and a strong sense of empathy.
Enhance customer experience by implementing new features and improving existing ones. Work closely with other teams to deliver a high-quality product. Write clean scalable code, participate in code reviews, troubleshoot issues, build tooling for development process, and maintain unit tests. Stay up-to-date with development trends and suggest improvements.
As a Senior Backend Software Engineer at Aircall, you will be responsible for designing, developing, deploying, and operating business-critical features that add customer value on top of voice. You will also mentor team members and be involved in product and platform performance optimization.
Seeking a Team Leader to lead the Auth & Internal API Team at Aircall, focused on designing, developing, and operating critical features for customer value. Responsibilities include driving roadmap design, promoting a Devops mindset, mentoring engineers, coordinating with leadership, and contributing to the technology community.
Senior Backend Engineer responsible for designing, developing, deploying, and operating business-critical features using Ruby and Typescript. Mentoring junior team members and contributing to product and platform optimization. Must have 5+ years of experience in back-end development with a focus on security, scalability, and performance, as well as experience with AWS in a production environment.
Seeking a Tech Savvy, Support Operations Specialist to join the Aircall Support Operations team in a fully remote position based in Portugal. Responsibilities include providing technical, development, and support expertise to the Global Support team, reviewing tickets, investigating bug reports, refining requirements documentation, maintaining information systems, and developing technical solutions using various coding languages. Required skills include organizational skills, SQL knowledge, Python and Java proficiency, Agile experience, troubleshooting skills, and deployment practices. Desirable skills include experience with Project Management tools, Jira, Zendesk, backend development languages, and cloud-based infrastructure.
Lead Aircall's GTM Enablement & Acceleration function by developing and executing a comprehensive strategy to empower go-to-market teams and cultivate a thriving buyer enablement ecosystem. Manage a global team, drive revenue growth, customer success, and shape the company's learning landscape.
Seeking Account Executive for Aircall's London office to engage prospects, demo solutions, provide technical assistance, and negotiate contracts. Must have previous sales experience and knowledge of sales methodologies. Experience with Salesforce and revenue engagement tools is required. Proactive, driven seller with successful track record of closing net new business and generating pipelines.
Seeking a driven Business Development Representative to join the UK and Irish sales team at Aircall. Responsibilities include finding qualified business opportunities, conducting outbound campaigns, booking meetings, and documenting activities.
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