Provide end-to-end network support for a global client: own and resolve incidents, coordinate with vendors and BT teams, implement designs, troubleshoot routing, switching, wireless, Riverbed and security devices, mentor NOC/Service Desk, and follow change control and security practices.

Provide administrative support to a 50+ consultant team: filing, archiving, document formatting and proofreading, courier/post tracking, meeting room and hospitality coordination, stationery management, and general office tasks. Support Senior Executive Assistant and adapt to changing deadlines in a fast-paced environment.