Supports Account Managers with corporate accommodation enquiries, quotations, bookings, confirmations, and client communications from request through checkout. Maintains accurate booking records, liaises with property partners to secure availability and resolve discrepancies, and helps improve processes and client satisfaction. The role also includes supporting property viewings and occasional industry events while managing multiple priorities and meeting service levels.

Manage property listings, rates, availability, content, and booking terms across websites, CRMs, portals, and distribution systems. Build relationships with accommodation partners, coordinate updates and promotions, support onboarding and account administration, and identify commercial opportunities. Attend property visits, viewings, FAM trips, and industry events while capturing marketing content. The role requires strong organisation, digital confidence, communication, analytical attention to detail, commercial awareness, adaptability, and comfort managing multiple systems and priorities.