Top Tech Jobs & Startup Jobs in London

Manage a portfolio of 40–60 agency accounts to drive renewals and expansion. Co-manage customer lifecycle with engagement teams, build agency and client relationships, map organizations, manage pipeline and forecasts, lead executive business reviews and negotiations, and collaborate cross-functionally to drive adoption and measurable ROI.

Lead and develop a team of Engagement Managers to drive implementation, adoption, retention, and expansion across scaled SMB and mid-market accounts. Build and evolve playbooks, automation, health scoring, and lifecycle motions; partner with Product, Engineering, and Data to prioritize roadmap and tooling. Own team metrics, recruit and coach talent, and ensure scalable, measurable customer outcomes using both human and automated touchpoints.

Manage a portfolio of 45–55 mid-market customers as the primary advisor. Own onboarding, implementation, and success planning to drive measurable outcomes, collaborate with Sales/Product/Engineering, and develop scalable and white-glove strategies while becoming an expert in AI search and large language models.

Serve as primary advisor for 25–35 enterprise customers, owning onboarding through measurable outcomes. Conduct strategic reviews, identify opportunities and risks, build stakeholder relationships, become an AI search and LLM expert, multi-thread engagements, and partner with Sales, Product, Engineering, and Account Management to optimize implementations and resolve technical challenges.

Partner with Sales, Product, and Engineering to deliver scaled, tech-touch customer success for SMBs. Own onboarding, automation, and full customer journeys to drive adoption and measurable business outcomes while collaborating to resolve technical challenges and align value delivery with commercial goals.

As Manager of Enterprise Sales, you'll lead the sales team, manage complex deal cycles, mentor Account Executives, and collaborate across departments to drive revenue growth.

As a Solutions Consultant, you'll bridge sales, product, and customer success, guiding enterprise clients in leveraging Profound's AI platform to meet their needs through solution design, demos, and strategy.

Lead and develop a team of Engagement Managers to drive successful implementation and ongoing engagement with the Profound platform, focusing on customer outcomes and business objectives.

Lead and develop a team of Enterprise Account Managers to drive renewal and expansion revenue, ensuring long-term customer growth through strategic partnerships and disciplined pipeline management.

As an Account Executive at Profound, you'll manage the complete sales cycle, driving revenue through tailored approaches and strategic relationship building with prospects.