Top Tech Jobs & Startup Jobs in London

Leads product catalogue data acquisition and creation through a team of administrators. Coordinates with buying, merchandising, and online trade teams to meet product launch timelines, manages workload and resourcing, drives SLA and KPI performance, prepares reporting, and implements process and system improvements. The role also requires stakeholder, supplier, brand, and third-party relationship management, with experience in product catalogue operations, e-commerce, supply chain, or multinational environments valued.

Leads talent acquisition for concession partners, overseeing pre-hire attraction, assessment, selection, agency relationships, onboarding, induction, reporting, and service performance. Builds and manages high-performing teams, partners with HR and business stakeholders, ensures recruitment processes meet SLAs and compliance requirements, and supports talent development and retention strategies across retail concession operations.

The role involves overseeing Harrods' IT infrastructure across physical, virtual, and cloud platforms, focusing on automation, security, and transformation.

Provide proactive administrative and diary support to the Head of Own Label Buying, managing complex schedules, travel, communications, documents and meeting materials. Act as a first point of contact, maintain confidentiality, coordinate office operations, and build relationships across the business to ensure smooth, efficient department functioning.

Owns complex business-as-usual activities, system improvements, and operational projects supporting Customer Service teams. Responsibilities include requirements gathering, system testing, process documentation, stakeholder management, training, business continuity planning, data protection and PCI compliance, and processing customer data requests. The role also supports Operations Assistants, drives continuous improvement, maintains operational standards, and coaches colleagues.

Lead CRM planning and execution across newsletters, brand media, and marketing communications. Own personalised campaigns, segmentation, A/B testing, retention KPIs, budgets, forecasts, and CRM automation initiatives. Collaborate with stakeholders, IT teams, system providers, and Data Science to develop Next Best Action strategies that improve engagement, conversion, and customer lifetime value. Resolve technical issues and identify operational efficiencies across the CRM communications programme.

Manage end-to-end UK payroll delivery across the Group, ensuring accurate, compliant, timely payments and statutory reporting. Own payroll schedules, controls, reconciliations, funding, systems, audits, risk management, and continuous improvement. Lead and develop the payroll team, resolve complex issues, manage stakeholders and external providers, oversee system upgrades and testing, and provide reporting and operational expertise for legislative and business changes.

Manage and execute end-to-end loyalty initiatives for Harrods Rewards, including promotions, email and lifecycle campaigns, creative briefs, and cross-team delivery to drive retention and customer lifetime value.

Lead strategic procurement for the IT category, covering hardware, software, and services. Develop category strategies, analyze spend, conduct tenders, negotiate contracts, manage suppliers, deliver savings, and ensure governance, compliance, risk mitigation, and performance improvement. The role requires strong stakeholder influence, supplier relationship management, commercial negotiation, data analysis, contract management, and experience with procurement or sourcing systems.

Lead end-to-end monthly payroll processing, ensuring accurate, compliant, and timely pay. Manage interfaces, reconciliations, pension administration, statutory requirements, audit standards, system enhancements, testing, reporting improvements, and stakeholder liaison. Coach payroll administrators and act as escalation and deputy for the Assistant Payroll Manager during a 12-month fixed-term maternity cover.