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The Operations Manager at Thredd will lead the Customer Care team, manage client escalations, and ensure service standards are met. Responsibilities include mentoring team members, implementing incident management processes, and ensuring customer-centric outcomes. The role demands strong leadership and stakeholder management in a fast-paced environment.

The Head of Product Design will lead and mentor the design team, ensuring user-centered design standards are met across all products. Responsibilities include defining design goals, driving alignment on priorities, and enhancing team efficiency through innovative design workflows.

The Learning & Development Partner at Thredd will design and deliver innovative learning programs to foster employee growth and engagement. Responsibilities include collaborating with stakeholders, conducting training needs analyses, managing learning initiatives, and promoting a culture of continuous learning within the organization.