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Resolve customer queries through phone, email, and potentially live chat; proactively assist customers who are delayed during the EV charger installation journey; develop expertise in installation processes and installer needs; meet productivity and quality KPIs; and contribute positively to team improvement and company growth.

Own Ohme’s end-to-end EV charger connectivity across cellular IoT, WiFi, and Bluetooth. Manage telecom and SIM providers, connectivity hardware, cloud integrations, operational reporting, fleet telemetry, incidents, and reliability improvements. Diagnose issues across devices, networks, firmware, and cloud platforms while coordinating Product, Hardware, Software, Operations, Customer Support, and external partners.

Own the FP&A agenda, budgeting, resource planning, KPI monitoring, and financial systems improvements. Partner with leadership on strategic decisions, commercial initiatives, and cross-functional projects. Produce board-level presentations, dashboards, and strategy documents, while leading financial, market, and industry analysis across the energy and EV sectors. Advise the Chief of Staff and senior stakeholders in a fast-growing, ambiguous environment.

Support budgeting, resource planning, FP&A improvements, KPI tracking, executive reporting, and strategic decision-making. The role develops financial analyses, dashboards, presentations, and strategy documents while conducting market and industry analysis across the energy and EV sectors. It partners with stakeholders, tracks business performance, flags risks, and supports cross-functional initiatives in a high-growth environment.

Leads the people capability and transformation strategy during rapid organizational growth. Responsibilities include organizational design, performance and feedback frameworks, leadership and capability development, organizational effectiveness, culture, inclusion, workforce insights, and advising senior leaders on change and people strategy.

Partner with the CEO and Chief of Staff to lead company-wide strategic initiatives, discover growth opportunities across markets, build corporate development capabilities, create financial models and presentations, and solve strategic, technical, and operational problems to drive growth for a fast-scaling cleantech, AI- and data-focused business.

As a Paid Social Executive, you'll manage and optimize ad campaigns, oversee budgets, analyze performance metrics, and collaborate with creative teams to drive results across various social media platforms.

Manage end-to-end firmware feature delivery for residential EV chargers: define scope, coordinate cross-functional stakeholders, own release readiness and rollouts across variants and markets, set success metrics, oversee testing, monitoring and multi-market launches, and translate local requirements into firmware scope.

Lead Ohme's international communications and external affairs strategy to raise profile with OEMs, policymakers, industry bodies and media. Drive media engagement, public affairs, thought leadership, event representation, and support commercial teams through communications and policy work across multiple international markets.

Lead engineering across multiple squads to define multi‑year architecture (including AI/ML), establish operating model and engineering standards (Agile, CI/CD, automated testing, secure coding), ensure reliability (SLIs/SLOs, on‑call, runbooks), partner with Product, recruit and coach leaders, own developer tooling and procurement, and report technical progress and risk to senior leadership.