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Own AWS infrastructure, Microsoft 365 and Entra ID, Windows and macOS endpoint management, internal networking, automation, backups, disaster recovery, and support operations. Manage Jira tickets, access requests, joiner-mover-leaver processes, documentation, and service-level agreements. Lead assigned security and compliance controls across ISO 27001, Cyber Essentials Plus, NHS DSPT, and DTAC, support audits and remediation, handle security questionnaires, and participate in incident response.

Own new business sales across NHS primary care, pharma, and ICB partnerships. Build and manage the pipeline from prospecting through contract signature, develop account plans, engage senior stakeholders, run tailored presentations and demonstrations, translate clinical priorities into commercial propositions, provide market feedback, maintain CRM accuracy, and forecast reliably.

Provide end-to-end internal IT support, managing Jira tickets, SLAs, access requests, Microsoft 365 and Entra ID administration, and Windows/macOS device lifecycles. Provision and maintain endpoints using Intune and Kandji, manage joiner/mover/leaver processes, and maintain asset and patch records. Support security, compliance, audits, questionnaires, and incident response. The role offers progression into systems administration, including automation, identity and access management, AWS infrastructure, resilience, and compliance ownership.

Own product design within a cross-functional squad: research user needs with clinicians, design and ship end-to-end workflow improvements, create clear usable experiences, contribute to design systems, and raise product polish and coherence.

As an Engineering Manager, you will lead high-performing teams, mentor engineers, set engineering best practices, and ensure rapid project delivery while collaborating cross-functionally.

Lead the delivery of scalable software solutions to improve patient outcomes in primary care. Collaborate across teams to define requirements and drive impactful changes.

Serve as primary client contact for GP practices: onboard, train, support, and proactively drive adoption of the Abtrace platform. Use knowledge of GP workflows, EMIS/SystmOne searches and QOF/recall processes to optimize usage, gather feedback, and support renewals while collaborating with product, clinical, and activation teams.

Design, manage, and optimise Abtrace's AWS infrastructure, including VPC/networking, serverless APIs, ETL/ELT data pipelines, CI/CD via GitHub Actions, observability with Datadog, and security/configuration using IAM, SSM, and Secrets Manager.