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Serve as senior commercial legal counsel for UK Oncology and Biopharmaceuticals, advising on pharmaceutical commercialization, NHS collaborations, commercial contracts, AI initiatives, data privacy, and governance. Act as Deputy Data Protection Officer, develop AI policies and controls, monitor UK and EU legal developments, manage external counsel, support legal projects, and improve contracting processes through automation and training.

Provide first- and second-line IT support across service desk, chat, phone, Genius Bar, and desk-side channels. Diagnose incidents, support hardware and software, manage access and data issues, escalate complex problems, maintain service records, and meet service levels. Create technical guides, deliver training, support releases and deployments, and contribute to continuous improvement across CRM, cloud, data, analytics, and visualization platforms.

Own commercial data operations, reporting, dashboards, automation, governance, and data quality processes. Transform data from multiple sources into trusted insights supporting customer engagement, segmentation, targeting, territory alignment, incentive operations, and performance reporting. Partner with commercial, BI, technology, CRM, and business teams to translate requirements into scalable solutions, improve processes, reduce manual effort, and enable data-driven decision-making across the pharmaceutical business.

Develops commercial capability strategies and marketing excellence programs across AstraZeneca’s UK business. The role drives digital and omnichannel adoption, supports Salesforce transformation, enables product launch readiness, designs onboarding experiences, and measures program impact. It collaborates with commercial, digital, sales effectiveness, and launch teams to translate business priorities into scalable learning, capability-building, and transformation solutions.

Build and scale AI-enabled workflows, reusable prompts, automations, agentic solutions, knowledge assets and governance frameworks. Deliver AI clinics, training and coaching to improve colleague adoption and confidence. Translate business needs into practical, safe and compliant AI solutions using low-code/no-code tools, while evaluating output quality, monitoring impact and reducing shadow AI across the organisation.

Manage UK pharmaceutical supply chain activities, including customer queries, master data, pricing, order processing, replenishment, inventory lifecycle events, and demand planning support. Collaborate with agents, wholesalers, Finance, and cross-functional teams to maintain product availability, resolve credit issues, support launches and discontinuations, contribute to S&OP, and improve processes through data-driven and Lean ways of working.