Marketing & Digital Excellence Partner - IBEX

Job Title: Marketing & Digital Excellence Partner
Location: London
Competitive salary and benefits

Introduction to role

This is an exciting time to join AstraZeneca. As we enter a prolific launch period and continue to transform how we engage with healthcare professionals and patients, we are investing in the capabilities that will shape the future of commercial success.

We are looking for a Marketing & Digital Excellence Partner to help accelerate this transformation across our UK business. Reporting to the Head of Commercial Operations, you will play a pivotal role in building the skills, tools and ways of working that enable our commercial teams to deliver exceptional customer experiences and successful product launches.

Working at the intersection of marketing excellence, digital innovation, data and capability development, you will collaborate with cross-functional teams to create practical, impactful programmes that strengthen performance and support colleagues through an evolving commercial landscape. This is a unique opportunity to influence how one of the world's leading biopharmaceutical companies prepares for the future.

Accountabilities

Shape Commercial Capability Strategy
Partner with senior leaders to identify current and future capability needs across the commercial organisation. Develop and deliver focused capability plans that align with strategic priorities, ensuring investment is directed towards initiatives that create the greatest business impact.

Drive Marketing & Digital Excellence
Design and deliver programmes that strengthen marketing capability, customer engagement and omnichannel excellence. Champion the adoption of digital tools, data-driven decision making and innovative approaches, including the responsible use of AI, to enable more effective commercial execution.

Enable Launch Excellence
Work closely with launch teams and key stakeholders to embed capability development into launch planning and readiness activities. Create practical frameworks, tools and learning solutions that support successful and scalable launch execution.

Support Salesforce Adoption & Transformation
Help colleagues build confidence and capability in new technologies and systems, including Salesforce. Develop role-specific learning pathways that support readiness, adoption and long-term effectiveness.

Create Exceptional Onboarding Experiences
Design and deliver engaging onboarding programmes for new commercial employees, helping them quickly understand AstraZeneca’s culture, tools, processes and expectations while accelerating their contribution to the business.

Collaborate Across Commercial Operations
Partner with Commercial Effectiveness, Digital, Sales Effectiveness and Launch teams to deliver integrated solutions that connect capability development with business priorities, ensuring a seamless employee experience and measurable outcomes.

Measure Impact & Continuously Improve
Use insights, performance data and stakeholder feedback to evaluate programme effectiveness and identify opportunities for enhancement. Ensure learning translates into meaningful behavioural change and business results.

Essential Skills/Experience

• Experience in marketing, commercial excellence, capability development, learning & development or a related commercial function
• Demonstrated ability to design and deliver impactful capability or transformation programmes
• Strong stakeholder engagement and influencing skills, with experience working across complex, matrix organisations
• Ability to translate business priorities into practical and scalable solutions
• Excellent communication, facilitation and project management skills
• Passion for enabling people and organisations to perform at their best

Desirable Skills/Experience

• Experience within the pharmaceutical, healthcare or life sciences industry
• Knowledge of brand strategy, commercial planning and customer engagement
• Experience with digital marketing, omnichannel engagement and customer experience initiatives
• Salesforce or CRM implementation and adoption experience
• Understanding of AI-enabled learning or modern capability-building approaches
• Learning, facilitation, coaching or capability-related qualifications
• Experience supporting product launches or large-scale business transformation programmes

Why AstraZeneca?

At AstraZeneca, every role contributes to something bigger. We combine cutting-edge science, innovative technology and commercial excellence to transform the lives of patients around the world.

As we enter one of the most exciting launch periods in our history, you'll have the opportunity to influence how we prepare our people for success, shape new ways of working and help bring life-changing medicines to patients faster. You'll join a collaborative, ambitious and supportive environment where curiosity is encouraged, innovation is celebrated and your ideas can have a real impact.

If you're excited by the opportunity to build capability at scale, drive meaningful change and help shape the future of healthcare, we'd love to hear from you!

Date Posted

Closing Date