Provide proactive performance reviews, readiness assessments, health checks, and post-go-live adoption analysis for SaaS/ERP customers. Identify risks, optimize business processes, improve adoption and value realization, and advise on AI-enabled productivity improvements. Partner with Customer Success, Consulting, Support, Managed Services, and Product teams; influence senior stakeholders; and create repeatable playbooks while tracking measurable outcomes.

Lead Unit4’s global Product and Engineering organization for Coda and FP&A, owning product strategy, engineering execution, architecture, technology investment, roadmap, operational excellence, and organizational growth. Partner with the General Manager on business strategy, modernize established financial platforms, improve delivery speed and reliability, apply AI to products and engineering, engage strategic customers, and build scalable leadership, talent, and operating models.

Lead a portfolio of new product bets from discovery through commercialisation. Hire and grow product managers, set product direction and delivery standards, own pricing, packaging and go-to-market, and be accountable for commercial outcomes and customer impact. Build cross-functional partnerships and represent the program to senior leadership.