Perform localization QA for games by finding translation errors, checking tone, style, audio, text, and cultural correctness. Create reports in Excel and Jira, submit quality-improvement suggestions, and collaborate under time pressure within a team.

Review localized game content in Czech to find and correct translation, spelling, and cultural errors; verify tone, style and audio/text correctness; create reports in Excel and Jira; and propose quality improvements while collaborating under time pressure.

Serve as primary contact for a portfolio of managed clients, driving retention, upsell, cross-sell and renewals. Build strategic account plans, collaborate cross-functionally to ensure service delivery, track contracts and performance, produce reports, maintain CRM data, and stay current on industry trends to proactively grow accounts and resolve issues.