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Provides internal IT support for a globally distributed workforce, resolving hardware, software, access, identity, endpoint, and Microsoft 365 issues. Administers Entra ID, Active Directory, Intune, Microsoft 365, Nerdio Manager, and Azure Virtual Desktop environments. Manages onboarding, offboarding, ticket resolution, documentation, and IT operations projects while supporting cloud and on-premises infrastructure. Also contributes to automation, AI tool evaluation, procurement, process improvements, and knowledge management.

The Corporate Account Executive will manage and close cloud technology sales opportunities in partnership with Microsoft, channel partners, and direct customers. Responsibilities include building pipeline, achieving quotas, developing Microsoft relationships, identifying Azure Virtual Desktop opportunities, presenting product value, negotiating with C-suite stakeholders, participating in field events, and coordinating internal teams to ensure successful delivery and customer satisfaction.

Leads a 10+ person AI-native R&D engineering team while remaining hands-on with coding, architecture, prototypes, distributed systems, and production readiness. Owns initiatives from ambiguous requirements through implementation, evaluation, validation, documentation, and handoff. Establishes responsible AI-assisted development practices, mentors engineers, maintains high standards for security, testing, reliability, and code quality, and partners with Product, Architecture, Security, and Engineering stakeholders.

Enterprise Sales Engineer responsible for identifying customer technical requirements, demonstrating Nerdio solutions, supporting complex sales cycles, developing ROI business cases, managing RFP/RFI responses, and communicating customer needs to engineering teams. The role requires strong Microsoft Azure, virtual desktop, infrastructure, networking, and security knowledge, along with technical presentation, problem-solving, relationship-building, and collaborative sales skills.

Deploys and supports Azure Virtual Desktop environments for Nerdio partners across EMEA. Responsibilities include assisting initial implementations, troubleshooting support issues, conducting technical demonstrations, collaborating with sales and technical teams, improving tools and processes, documenting knowledge, and contributing to product enhancements and go-live metrics. The role requires strong Microsoft cloud, virtualization, networking, infrastructure, troubleshooting, communication, and project-planning skills.

Lead and grow Nerdio’s EMEA SDR organization by hiring, coaching, and developing multilingual teams; owning pipeline targets; entering emerging markets; defining ICPs and territories; developing localized and partner-led strategies; analyzing conversion and activity data; forecasting; integrating AI into prospecting and coaching; and partnering with Sales, Marketing, Partners, and Sales Ops.

Owns the post-sale relationship for EMEA corporate accounts, driving onboarding, adoption, account health, executive business reviews, expansion, renewals, and customer advocacy. Partners with technical, sales, and training teams to deliver customer value, identify risks and growth opportunities, manage commercial renewals, and maintain strong executive relationships. The role requires experience in customer success or account management, cloud technologies, CRM tools, customer success metrics, and enterprise relationship management.

Provide client-facing technical support for Nerdio’s Microsoft cloud platform. Support Azure Virtual Desktop, Windows 365, Intune, Azure infrastructure, identity, networking, and Windows environments. Guide customers through deployments, troubleshoot incidents, document resolutions, communicate with technical stakeholders, and collaborate with engineering and product teams on complex issues. The role works Tuesday through Saturday, 8 AM to 5 PM GMT, and is limited to candidates in the UK, Serbia, Germany, or the Netherlands.