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The Application Support Team Lead is responsible for managing a sub team within the business support function to deliver exceptional support services to clients. Key responsibilities include managing the helpdesk, driving continuous improvement, ensuring client SLAs are met, engaging with clients, recruitment, mentoring team members, and contributing to service transition and product development initiatives.

The Application Support Specialist will provide technical support for clients, troubleshoot issues, and ensure successful implementation of products. They will work with a variety of technologies including Microsoft SQL, Python, and VMware.

The Application Support Analyst at Verisk Specialty Business Solutions plays a key role in delivering contracted Business-As-Usual support services to clients. Responsibilities include investigating and resolving application and system issues, engaging with technical support teams, prioritizing issues based on business impact, and ensuring client satisfaction through optimal time management and meeting service level agreements.

The Application Support Analyst at Verisk Specialty Business Solutions is responsible for delivering contracted Business-As-Usual support services, investigating and resolving application and system issues, collecting client requirements, and engaging with technical support and service delivery teams. The role involves enhancing product knowledge, prioritizing issues, managing time effectively, attending client meetings, providing training, and ensuring data security and risk management.