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The Customer Support Engineer at Fivetran will troubleshoot and resolve technical issues for both internal and external customers, ensuring timely incident resolution. Responsibilities include documenting solutions, working closely with engineering and product teams, and supporting customers around the clock in a highly collaborative environment.

Lead the technical architecture, design, and development of Fivetran’s Data Lake product, ensuring queryable data for customers without transformations. Collaborate with product teams, develop large-scale data lake systems, and enhance performance and scalability while ensuring operational excellence.

As a Lead Sales Engineer, you will collaborate with the Enterprise sales team to understand complex customer needs, showcase Fivetran's data solutions, and ensure technical success throughout the sales process. Responsibilities include technical presentations, maintaining customer relations, and aligning solutions with customer requirements.

The Staff Program Manager will oversee the Engineering Program Management Office, managing a team of program managers and ensuring projects are completed on time and to quality standards. Responsibilities include team leadership, stakeholder communication, risk management, and technical oversight, with opportunities for hands-on project management. A strong understanding of project methodologies and the software development lifecycle is essential.

The Customer Support Engineer will provide technical support to Fivetran customers by troubleshooting incidents, ensuring timely resolution, and collaborating with internal teams. They will take ownership of customer cases, sharing expertise, and participating in onboarding and technical projects.

The Senior Manager of Engineering Program Management Office will lead a team, ensuring the successful coordination and management of product portfolios and projects across cross-functional teams. Responsibilities include process improvement, stakeholder communication, documentation, quality assurance, risk management, and technical oversight of program strategies and timelines.

The Senior Manager for the Engineering Program Management Office will oversee a team to manage and coordinate product portfolios and projects, ensuring timely delivery, quality standards, and stakeholder communication. The role includes mentoring, process improvement, risk management, and technical oversight while promoting professional development within the team.