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The Customer Support Engineer at Fivetran is responsible for providing technical support to customers, troubleshooting issues, and ensuring timely resolution. This role involves working with various technologies, collaborating with teams, and documenting solutions in a knowledge base to enhance customer experiences.
The Senior Manager will lead the Engineering Program Management Office, overseeing a team that coordinates and manages product portfolios and projects. Responsibilities include stakeholder management, team leadership, process improvement, and ensuring quality assurance and alignment of technical solutions. This role involves both strategic oversight and direct project management.
As a Senior Manager in the Engineering Program Management Office, you will oversee a team responsible for managing product portfolios and projects. This includes team leadership, process improvement, stakeholder communication, documentation, quality assurance, program planning, technical oversight, and risk management. The role requires both strategic and hands-on involvement in project management.
The Senior Program Manager will enhance the execution excellence and efficiency of Fivetran's Engineering team, overseeing operations and driving process improvements. Responsibilities include streamlining engineering processes, collaborating with cross-functional teams, managing strategic initiatives, and maintaining the engineering process library.
As a Principal Software Engineer at Fivetran, you'll oversee the architecture, design, and development of the Data Lake product, ensuring its scalability and performance. Your role involves collaborating with product teams, implementing reliable data lake systems, contributing to open-source projects, and optimizing performance to solve complex challenges in data management.
The Principal Software Engineer will lead the architecture, design, and development of Fivetran's Data Lake product, ensuring queryable data for customers. Responsibilities include collaborating with product teams, developing data lake systems, analyzing performance issues, and ensuring operational excellence.
The Principal Software Engineer will lead the architecture and development of Fivetran’s Data Lake solutions. Responsibilities include collaborating with product teams, designing scalable data systems, contributing to open-source projects, and ensuring service reliability and performance.
The Staff Program Manager at Fivetran will manage key engineering programs from initiation to closure, providing updates and ensuring coordination across teams. Responsibilities include leading teams, resolving conflicts, tracking program status, and enhancing project management processes. A focus on aligning technical initiatives with business objectives is essential.
As a Lead Sales Engineer, you will collaborate with the sales team to understand the complex needs of Enterprise customers, provide technical expertise, and support proof-of-value processes throughout the sales cycle, ensuring that Fivetran’s data solutions align with customer requirements.
As a Customer Support Engineer at Fivetran, you will ensure excellent customer experiences by resolving incidents, providing troubleshooting support, and collaborating with stakeholders. You will take ownership of cases and aid in onboarding new team members, acting as a technical champion for customers.
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