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As a Customer Support Engineer, you'll ensure timely resolution of customer incidents, troubleshoot technical issues, guide new team members, and collaborate with various stakeholders to improve customer experience with Fivetran's services.
The Senior Software Engineer will be responsible for building data pipelines, maintaining code quality, and mentoring junior engineers. They will work on core product features, create connectors for data integration, and enhance existing features while ensuring technical excellence.
As a Customer Support Engineer at Fivetran, you will resolve customer incidents, provide technical support, and ensure customer satisfaction through effective problem-solving and communication. You will collaborate with both customers and internal teams to address issues and enhance product features.
As a Principal Software Engineer at Fivetran, you will lead the design and development of the Data Lake product, ensure system reliability, and collaborate with product teams to create new capabilities. You will also analyze performance issues and promote operational excellence within a dedicated engineering team.
As a Staff Site Reliability Engineer at Fivetran, you will ensure the performance and reliability of the infrastructure, oversee incident response and resolution, and enhance the reliability within the product roadmap by collaborating with various teams.
Responsible for automating manual processes and developing tools to enhance productivity within the engineering team and other departments. Tasks include collaborating with stakeholders, designing automation solutions, maintaining existing tools, and providing technical support.
The Senior Account Executive will sell Fivetran's data technology to large enterprises, manage the full sales cycle, pipeline, and meet revenue quotas. Responsibilities include forecasting sales, collaborating with tech partners, and engaging with C-Level executives, all within a fast-paced startup environment.
As a Lead Sales Engineer at Fivetran, you will collaborate with Enterprise customers to identify their data replication needs and showcase Fivetran's solutions. This role involves technical presentations, ensuring a technical win during the proof-of-value process, and partnering with product teams to align solutions with customer requirements.
The Customer Support Engineer will act as a technical champion for customers, ensuring timely resolution of incidents and providing top-notch support. Responsibilities include troubleshooting technical issues, onboarding new team members, and collaborating with internal teams to improve customer experience.
The Principal Software Engineer will lead the design and development of Fivetran's Data Lake product, ensuring high availability and performance. Responsibilities include partnering with product teams, developing large-scale data lake systems, and contributing to open-source projects. This position requires expertise in data management systems, cloud services, and software optimizations.
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