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As a Customer Support Engineer, you'll tackle technical challenges while working collaboratively with customers to resolve issues. You will own customer cases from troubleshooting to resolution, provide support through various channels, and document solutions in the knowledge base. You'll also collaborate with engineering and product teams to address bugs and feature requests.

The Customer Support Engineer at Fivetran provides technical support to customers, ensuring timely resolution of issues and driving technical challenges to successful outcomes. Responsibilities include troubleshooting, onboarding new team members, and collaborating with internal teams while advocating for the customer's needs.

As a Customer Support Engineer, you will resolve technical issues for Fivetran customers, ensuring high satisfaction through troubleshooting support, collaboration with engineering, and documentation of solutions. Strong communication skills and a developer mindset are essential for success in this customer-centric role.

Lead the technical architecture, design, and development of Fivetran's Data Lake product while ensuring scalability, reliability, and performance. Collaborate with product teams, design innovative capabilities, and contribute to open-source projects. Analyze and resolve technical issues and set directions for cross-functional teams.

The Principal Software Engineer will design, develop, and enhance Fivetran's Data Lake architecture, ensuring scalability and performance. Responsibilities include collaborating with product teams, leading large data lake projects, and contributing to open-source initiatives. The focus is on operational excellence and cross-functional influence.

As a Senior Site Reliability Engineer, you will ensure the reliability and performance of Fivetran’s infrastructure, automate deployments, monitor system performance, collaborate with engineering, and improve incident response and issue avoidance.

The Principal Software Engineer will lead the architecture, design, and development of Fivetran’s Data Lake product. Responsibilities include creating scalable data lake systems, collaborating with product teams, enhancing performance and reliability, contributing to open-source projects, and setting technical directions for cross-functional teams.