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Manage and oversee key engineering programs from initiation to closure, providing regular updates and ensuring inter-team coordination. Lead internal teams in engineering activities and drive program execution by identifying risks and implementing improvements to enhance processes. Communicate technical issues effectively with stakeholders and align initiatives with business objectives.

The Customer Support Engineer (CSE) at Fivetran is responsible for delivering exceptional customer experiences by resolving technical issues, providing troubleshooting support, and onboarding new team members. The CSE acts as a technical champion for customers, working closely with them to ensure data-related success and technical satisfaction. The role involves ownership of customer cases and collaboration on various projects, aiming to exceed customer expectations.

The Revenue Operations Manager will drive revenue growth by analyzing sales data, identifying trends, and providing actionable insights for the EMEA Enterprise sales strategy. Responsibilities include collaborating with sales leaders, executing solutions, leading regional sales meetings, and partnering with various teams to support revenue objectives in a hybrid work environment.

As a Revenue Operations Manager, you will analyze sales data to support the EMEA Enterprise sales strategy, identifying trends and recommending optimizations to enhance customer acquisition and retention. Collaborate with various teams to ensure resource alignment and address business challenges effectively, while managing multiple high-impact initiatives.

The Lead Sales Engineer will collaborate with the Enterprise sales team to understand complex business needs and demonstrate Fivetran’s data replication solutions. Responsibilities include providing technical expertise, conducting technical presentations, and managing proof-of-value processes while maintaining customer relationships and aligning product solutions with customer requirements.

The Staff Program Manager role at Fivetran involves managing engineering programs from initiation to closing, providing updates, planning schedules, leading cross-functional teams, and enhancing project management processes, while ensuring tight coordination and communication among teams.

As a Customer Support Engineer at Fivetran, you will work collaboratively with technical teams and customers to ensure the resolution and prevention of data-related issues. Your responsibilities include troubleshooting customer incidents, onboarding new team members, and serving as a Subject Matter Expert. You will also communicate effectively across various channels and participate in weekend on-call rotations.