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Owns the UK business’s operational backbone across customer service, administration, internal workflows, and company operations. The role develops operational strategies, leads operations and administrative teams, improves processes, implements automation and systems, manages vendors and documentation, and handles escalated customer cases. This hands-on leader partners with the CEO to translate objectives into execution, establish scalable processes, and maintain efficient, high-quality daily operations.

Own UK business operations across customer service, administration, internal workflows, and team leadership. Develop operational strategies, improve processes, automate systems, reduce costs, and increase execution speed. Lead and develop operations and administrative teams, oversee vendors and company administration, maintain internal policies, and handle escalated customer cases directly. Partner closely with the CEO to translate objectives into effective day-to-day execution in a fast-scaling environment.

Own the operational backbone of BJAK’s UK business by managing daily operations, customer support, administration, internal workflows, vendor coordination, and office management. The role partners closely with the CEO to execute business objectives, build scalable systems, improve processes, automate workflows, reduce costs, and lead operations and administrative teams. It also requires hands-on escalation management and cross-functional execution in a fast-moving environment.

Operate from the CEO Office to turn CEO priorities into execution across product, hiring, licensing, partnerships and launches. Track OKRs, decisions, blockers and owners; prepare briefs, updates and action trackers; coordinate cross-functional teams; identify and close execution gaps; and own urgent cross-departmental business problems.

Lead high-impact cross-functional initiatives across engineering, product, hiring, operations and BD. Build teams, processes and capabilities; manage projects from planning through execution; research new markets/products; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Lead high‑priority, cross‑functional initiatives across product, engineering, operations and BD. Build teams, processes and capabilities; research markets and products; drive execution and ownership to deliver measurable business outcomes while improving operations and stakeholder alignment.

Work cross-functionally to drive high-priority strategic initiatives across engineering, product, hiring, operations, and BD. Lead projects from planning to execution, build teams and processes, research markets and opportunities, identify operational improvements, and deliver measurable business outcomes.

Work directly with leadership to drive high-priority, cross-functional initiatives across product, engineering, hiring, operations and BD. Build teams, processes and capabilities; lead projects from planning through execution; research new markets and opportunities; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Lead high-priority, cross-functional product and strategy initiatives. Build teams, processes, and capabilities; research markets and opportunities; drive execution from planning through delivery; identify operational improvements and deliver measurable business outcomes.

Partner with leadership to drive high-priority, cross-functional projects across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities, research new markets and products, identify operational improvements, and deliver tangible business outcomes through ownership, stakeholder management, and execution.