Provide post-sale technical support: assess, reproduce, and document customer issues; formulate and communicate resolution plans; gather resources; and deliver clear corrective actions. Requires IT, networking, cloud, virtualization, security knowledge, SQL/relational databases, and .NET experience.

Manage design, build, maintenance, security, and quality assurance of hands-on training and certification labs for Delinea's identity security products. Develop lab challenges, maintain environments, automate provisioning/deprovisioning, troubleshoot issues, document processes, and collaborate with SMEs to keep labs current and effective for customers and partners.