The Sales Development Representative will connect with decision-makers mainly via phone, email, and LinkedIn, qualify leads, and assist the sales team in generating new business. Responsibilities include delivering a high volume of outbound activities, conducting market research, and utilizing CRM systems to track progress and success metrics.

The Technical Support Manager oversees a team of engineers, ensuring world-class support for EMEA customers while managing escalations, developing KPIs, and facilitating communication across functions. Responsibilities include training, performance evaluations, conducting post-mortems, and engaging with executives to enhance customer relationships.