Lead enterprise customer implementations from onboarding through data migration, configuration, training, and adoption. Manage project plans, milestones, risks, and stakeholder communication while advising customers on workflow design, change management, and best practices. Facilitate workshops and executive discussions, ensure data integrity, collaborate with internal teams, and demonstrate measurable customer value using AI-enabled tools and workflow automation.

The Implementation Specialist will lead the onboarding, data migration, and implementation of Karbon's software for accounting firms, ensuring customer satisfaction and efficient adoption.