Top Tech Jobs & Startup Jobs in London

Lead HiBob’s global service partner ecosystem and develop a scalable operating model for partner-led customer implementations. Responsibilities include defining delivery standards, governance, quality frameworks, performance management, capacity planning, pricing, enablement, and partner development. The role collaborates with Professional Services, Customer Success, Partnerships, Legal, Finance, Security, and Privacy while leading and coaching a global Service Partner Success team.

Generate qualified outbound pipeline for HiBob’s HR platform by researching enterprise accounts, identifying stakeholders, and engaging prospects through calls, email, LinkedIn, and other channels. Build personalized outreach, secure qualified meetings for Account Executives, maintain accurate Salesforce records, achieve activity targets, and collaborate with sales teams. Fluency in Hebrew is required for professional customer-facing communication.

Manage inbound sales inquiries, qualify prospects, understand their business needs, answer initial product questions, and schedule discovery meetings with Account Executives. Maintain accurate CRM records, follow up with leads, and collaborate with Marketing and Sales to improve lead quality, handoffs, messaging, and pipeline conversion. The role emphasizes consultative communication, organization, customer experience, and growth in SaaS sales.

Provide consultative guidance on UK Payroll configuration, system design, integrations, implementation readiness, and best practices. Troubleshoot complex payroll issues, translate legislation into system recommendations, and support customer adoption. Partner with Product and R&D on feature validation, beta testing, roadmap input, and functionality improvements. Develop scalable onboarding frameworks, lead knowledge sharing, and act as the payroll subject matter expert across Customer Success.

Manage a portfolio of B2B SaaS customers, driving adoption, value realization, renewals, expansion, and retention. Build account relationship frameworks, lead business reviews and success planning, identify churn risks, and develop mitigation strategies. Serve as a trusted advisor and customer advocate while collaborating with Product, Development, Marketing, and Sales. Provide product enablement, monitor customer health and KPIs, and guide clients on HR trends and workforce technology.

Manage and develop a team of customer success managers serving mid-market and enterprise SaaS customers. Build account success plans, lead business reviews, strengthen stakeholder relationships, protect renewals, drive expansion and advocacy, and reduce churn through customer health analysis. Collaborate with Product, Development, Marketing, and Sales while meeting retention and growth KPIs. Act as a trusted advisor to customers and champion their needs internally.

Own and grow HiBob’s EMEA venture capital partner channel by recruiting and onboarding VC firms, activating portfolio companies, developing partnership plans, and generating qualified pipeline and revenue. The role manages senior stakeholder relationships, tracks channel KPIs, builds repeatable partnership processes, collaborates with Sales, Marketing, and Customer Success, and represents HiBob at investment events. Requires commercial partnership experience, VC or investor ecosystem knowledge, and a builder mindset.

Manage and expand an EMEA SMB client portfolio through consultative upselling and cross-selling. Identify expansion opportunities, generate new ARR, manage sales pipelines, forecast accurately, and achieve revenue targets. Use the MEDDPICC framework to navigate complex sales cycles and collaborate with Customer Success, Renewal Managers, and Sales Engineers. Build strong client relationships, understand business needs, and position HR technology solutions through value-led demonstrations.

Own the UK Payroll product roadmap, from requirements and prioritization through development, QA, UAT, beta, and launch. Collaborate with Engineering, Product Design, Sales, and Client Success to deliver impactful customer-facing features. Use user research, data, market trends, and client feedback to guide decisions, track product success metrics, and support growth, retention, compliance, and user experience improvements.

Owns end-to-end delivery of Tier 1 UKI and Tier 2 CEE marketing events, particularly in Poland. Responsibilities include event strategy, audience acquisition, budgeting, vendor and venue management, logistics, content coordination, stakeholder alignment, sales follow-up, and performance reporting. The role tracks registrations, attendance, meetings, pipeline, conversion, and ROI while continuously improving event processes, formats, and vendor relationships.