The Deal Desk Senior Manager will manage the Quote-to-Order cycle, drive deal structures, and ensure adherence to policies while maximizing revenue KPIs. Responsibilities include advising Sales teams on deals, achieving KPIs, collaborating with cross-functional teams, and improving processes. This role requires strong business acumen and the ability to operate under pressure while maintaining customer focus.

Senior Solutions Architect role in the Professional Services team at Zendesk, based in Denmark. Responsible for scoping, planning, and positioning services offerings for new and existing customers in the EMEA region. Collaborates with various teams to gather requirements, create solutions, and manage professional services from deal inception to completion.