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As a Customer Success Manager at Watershed, you'll manage customer relationships to guide their climate journey, helping them use the Watershed platform effectively. You'll provide educational support, gather feedback on services, and assist customers in integrating carbon removal plans. Strong organizational skills and relevant SaaS experience with an EMEA market focus are essential for success in this role.
Seeking an experienced Account Executive to drive sales at Watershed, a climate program software platform. Responsibilities include selling Watershed to leading companies, developing sales playbook, expanding into new markets, shaping product strategy, and building the sales team. Must have 10+ years of SaaS sales experience, a track record with strategic customers, and a passion for building and navigating organizations. Bilingual candidates in French, German, or Spanish preferred.
The Account Executive role at Watershed entails selling the company’s software platform designed for climate programs, managing the complete sales lifecycle, shaping the go-to-market strategy, and influencing product development based on customer feedback. This involves engaging with large enterprise customers, educating them on climate initiatives, and building a sales team.
As a Product Support Specialist at Watershed, you will provide high-quality customer support and product education, addressing issues related to platform usability and performance. You will collaborate with the support team to refine workflows, advocate for customer needs, and explain technical details of carbon accounting, ensuring a positive experience for all users.
As a Senior Product Manager at Watershed, you will create and execute a product vision and strategy for complex enterprise data products. You will collaborate with cross-functional teams and enterprise customers to ensure product excellence and market alignment, driving successful product delivery and customer satisfaction.
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